Resources for information from official sources:
- For more information on traveling to Iceland and entrance requirements please visit the website of the Icelandic Directorate of Immigration.
- For more detailed information, and to follow the updates we advise all travelers to visit the Government of Iceland’s website.
- For all COVID-19 related information, statistics, and up-to-date restrictions, please visit the dedicated COVID-19 information portal from the Icelandic Directorate of Health, and the National Commissioner of Police.
Travel to and within Iceland:
Everyone Traveling to Iceland Must: (Source: COVID-19 information portal)
- Preregister electronically before departure. Pre-registration does not constitute a travel authorization.
- Submit a certificate of a negative PCR-test for COVID-19 (SARS-CoV-2) before boarding an aircraft or ship to Iceland and again upon arrival. The negative test result must have been collected no more than 72 hours before departure (on the first leg of the journey). Rapid antigen tests are not valid. The certificate must be submitted in either Icelandic, Norwegian, Swedish, Danish, or English. Certificates in other languages are not considered valid. The results of the test must be pre-recorded. The fine for violating the rule requiring a negative PCR test is 100,000 Icelandic Krónur (ISK) for residents and Icelandic nationals. Non-citizens and non-residents without a negative PCR test will be refused entry at the border.
- Take two tests to screen for the presence of COVID-19 after arrival in Iceland, with a mandatory 5-6 day quarantine between each test. Sampling is free of charge. Note exceptions to the rule below.
- Complete quarantine with a negative result (no virus is found) following the second screening.
- We recommended that all travelers download the "Rakning C-19" app. This app is intended, among other things, to communicate negative results from COVID-19 screenings and assists the health authorities with the tracing of infections when necessary.
- Travel directly to the quarantine station after arriving at the border stop, by airbus, taxi, rental car, or a private vehicle that has been left for you at the airport. Travelers are advised to stay overnight at a guesthouse near the border station if they are tired from their journey or in the case of unfavorable weather conditions.
- Persons who are unable to demonstrate an adequate isolation/quarantine location are required to stay in a quarantine facility. Those who are diagnosed with a variant of the virus that is more contagious and/or leads to a more serious illness are unconditionally required to stay in a quarantine facility.
Our customer support team is available via email to ensure all your inquiries are met promptly and efficiently. If you have any questions please do not hesitate to send us an email and we will answer as quickly as possible. All emails should be sent to: firstname.lastname@example.org
All our tours are available to book, and we are happy to consider any requests for custom private tours. We’d love to hear from you, so don’t be shy!
Safety on our tours
The safety of our customers and staff is our number one priority and we fully comply with Icelandic law. With regard to hygiene regulations relating to COVID we strictly follow the rules and advice provided by the Icelandic Directorate of Health, the Icelandic Government and the World Health Organisation. We have taken the 'Clean and Safe' pledge from the Icelandic Tourism Board to ensure our buses and premises abide to the high standards of cleanliness. We understand the importance of safe travel so we have also proactively implemented extra precautions.
- Guides and Drivers wear masks.
- All passengers, 8 years and older, are asked to bring and must wear masks.
- Masks are available to purchase upon request if required.
- All our buses are cleaned and disinfected after every tour.
- Touchpoints in the vehicles are disinfected at every stop.
- All clothes worn by staff are washed on a hot cycle after every tour.
- Passengers are requested to wear clean clothes whilst travelling with us.
- Hand sanitizer and soap are available for use on all our vehicles.
- Instructions on how to avoid infection can be found in all our vehicles.
- We maintain distancing on our vehicles by requesting travel companions to sit together, and all passengers remain in the same seat for the duration of the tour.
- Outside our buses we request that our guests keep a 2-metre distance between other travellers, not including their own travel companions.
- The consumption of food and hot beverages is not allowed in our vehicles.
- Passengers are asked not to enter our buildings, and to join their tour at their designated bus stop.
- All tours must be booked online. Unfortunately, we cannot take bookings in our offices. Please call, message or email us if you are experiencing any difficulties and we will gladly assist you.
- All passengers are responsible for their property. We will hold lost property for 24 hours, unless a passenger specifically requests otherwise.
Our cancellation policy remains unchanged and is as flexible as before.
All our regular day tours are refunded fully if canceled more than 24 hours prior to the departure time. When a cancellation request is received less than 24 hours prior to departure no refund can be given.
Our Golden Circle and Blue Lagoon tour, and all our private tours require notice 48 hours prior to departure.
We understand that travel can sometimes be unpredictable. Please contact us if you have any concerns or unexpected issues arise. We will do our best to accommodate you, and we can reschedule free of charge if there is availability.
Healthcare in Iceland: What to do if you get sick
When traveling to Iceland we always strongly advise all our passengers to purchase comprehensive travel insurance. Travelers who need to visit a doctor in Iceland should make sure they bring an insurance card or papers, and a valid passport and/or international identity document.
Whilst the likelihood of COVID19 infection in Iceland is very low, healthcare facilities around the country have still prepared robust response plans. The Surgeon General, Alma Möller, has confirmed that the National Hospital is well-equipped to handle coronavirus patients, with specialized equipment in perfect condition.
- If you think you have been infected with the coronavirus, health officials recommend that you immediately self-quarantine and call 1770 (+354 544 4113). Do not visit any healthcare centers unless you are explicitly directed to.
In the very unlikely event that you contract COVID19 in Iceland, and develop respiratory issues or other complications related to the virus, you will be hospitalized in one of the main two hospitals in Iceland. One is located in the very center of Reykjavik, and the other is in the Reykjavik suburbs, about a 10-minute drive from downtown. Iceland is renowned for its excellent healthcare, and for insured travelers’ in-patient hospitalization is free. Keep in mind that ambulance services cost a fee.
Main Hospital - Landspitali
Hringbraut 101, 101 Reykjavík, Iceland